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After-sale notices for purchase: Lingyuan Shoes Co., Ltd. is based on the principle of good faith and quality for survival. .Replacement shipping logistics The products sold by our factory will be carefully checked before delivery. If you have any unsatisfactory questions, please contact customer service. We will solve it for you as soon as possible. Until every customer service is satisfied ! Support Tmall, Taobao, JD.com, Pinduoduo drop shipping. For long-term cooperation, please call 18664236109 for synchronization
(1) The following situations do not belong to the category of return and exchange
1. Some small problems: for example, the thread left after the sewing of individual shoes, the offset print left after the bottom edge is glued, a small burr on the sole of the injection molding, exposed thread, a little mark after the burr is peeled off, etc.
2. The odor of shoes, the thickness of the material, the size, the color difference and other issues are not subject to quality issues.
3. The shoe box is crushed. This problem is mainly caused by the transportation.
4. One or two small positioning pinholes and needle jumpers left when the upper steps on the upper
5. Washable stains
(2) Refuse to return or exchange the goods without quality problems
If there is no quality problem in the shoes, the store does not allow returns; please do not think that you don't like it, feel that the quality is not as good as imagined, and the shoes have problems such as odor. Request a return.
(3) How to return or exchange the goods with quality problems
1. If the shoes themselves have serious quality problems: such as large-area degumming, large-area broken leather, open lines, broken bottoms, moldy, broken uppers, heels falling off, downwind feet, etc., please buyers after receiving the goods. Contact us in time within 3 days to explain the problem, it is not very serious, it can be repaired if it can be repaired, if some are really serious problems, please customers within 3 days from the date of receipt (we will not accept such problems after 3 days, cheap shoes, The ex-factory price does not include the cost of after-sales shelf life, and it belongs to the product without after-sales shelf life) Be sure to take a good photo and send it to us for confirmation and verification. The package that meets the above conditions before this product is not worn and used will be returned and exchanged. half apportioned. (Note: This is easy to understand. If you go to a physical wholesale store to pick up the goods, it is impossible for you to check carefully one by one and then pay for it. Even if you check it, it does not necessarily guarantee that there is absolutely no problem. You go home. If you find a quality problem, you have to spend your own travel expenses to replace it. In addition, our profit is very low, and the profit of the product is not enough to pay the freight. Please forgive me!)
2. If the defective shoes are directly returned by the customer without our confirmation, we will refuse to sign and return them to the buyer, and we will not be responsible for any expenses incurred, or if we have confirmed and verified the defective shoes, but we have not confirmed the shipping cost. Sending sky-high freight, we only pay the corresponding part of the freight according to the standard when we send the product. The shoes that we have verified and agreed to return must be prepaid for the freight, because the price of express delivery is twice the prepaid price. After we receive the shoes in question, we will pay the buyer for the return shipping fee by instant arrival.

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